Wireless LAN (Wi-Fi)
We offer complimentary Wi-Fi Internet access for guests using laptops, tablets or smartphones.
Staff inform guests of the access point (SSID) and password for their rooms.
Main building 1F Lobby
Customers using the hotel
Please ask the concierge or a reception desk staff for the network SSID and password.
Main Building 2F Bar L'Estacade
Please ask a bar staff member for the access point (SSID) and password.
Just connect the cable to your computer to use the Internet.
We have a virtual LAN (V-LAN) setting for each guest room / banquet hall, and there is no need to worry about unauthorized access by others.
VPN IPSec and PPTP standard specification compatibility
- The system is partially incompatible with specifications with unique security features added by manufacturers.
- Please inquire about connections requiring fixed IP addresses.
- When connecting multiple devices to the same server, no more than five devices can be connected.
*Service may not be available depending on guests’ computer or device environments and various settings.
*The hotel is unable to offer any support regarding guests’ computer or device environments and various settings.
*Guests are responsible for safeguarding and managing the security of any computers or devices they connect to the network.
*Communication speed varies depending on guests’ computer or device environments and the degree of network congestion.
*We will suspend service without advance notice if we judge that it will cause inconvenience for other guests due to virus infection, use of file-sharing software, etc.
*We are not responsible for any loss or damage caused by unexpected trouble or service suspension due to emergency maintenance, etc.
*If you have any questions about the connections in the guest room or lobby, please ask the concierge desk or reception desk.
*Please consult a sales representative for information about using the Internet in the banquet halls.
- Inquiries about usage at the banquet hall
Weekdays 9:00 a.m. - 7:00 p.m.
Saturdays, Sundays, National Holidays 10:00 a.m. - 5:00 p.m.